We want you to love every purchase from Zovira. If something isn’t quite right, our easy returns process makes it simple.
Return Eligibility
- Returns are accepted within 30 days of receiving your order.
- All returned items must be unused, unwashed, and have the original tags attached.
Non-Returnable Items
- Sale items, swimwear, intimate apparel, and custom orders are non-returnable.
Return Process
- Start a Return: Email us at [email protected] with your order number and reason for return.
- Return Shipping: You will be responsible for return shipping costs unless the item is damaged or incorrect.
- Refund Processing: Once we receive your return, we will process a refund to your original payment method within 7-10 business days.
Exchanges
If you need an exchange, we recommend placing a new order for the desired item and returning the original item for a refund. This allows for quicker processing of your exchange.